SHIPPING & DELIVERY INFORMATION
- It takes us about 7-15 days to deliver the product at your doorstep for ready to ship items
- We follow round-the-week delivery of most of our products.
- Our in-house delivery team ensures glitch-free logistics. They will always contact you before delivering your order to your home.
- Defects or damages if any, must be reported to the delivery person and to the customer care immediately by the customer. Also, you must mention the description of defect/damage on the Challan/ Proof of Delivery.
- You are requested to be mindful and fill correct address and phone number details while placing your order. Also, please inform us in advance in the event of any travel plans at your end. It will help us plan a convenient shipping and delivery schedule for you.
- Though rare, yet sometimes there is a chance that certain order may get delayed in delivery owing to unavoidable circumstances.
Please note that items ordered together may not be shipped out on the same day, You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you would be notified within 2 days of placing your order.
SHIPPING & HANDLING CHARGES
Please note that shipping and handling charges are included in the price quoted of any product when shipped with in India (only deliverable area).
RETURNS & EXCHANGES
All our products are guaranteed for its quality. Should there be the rare chance that you get some damage on the item when delivered, we will be happy to take it back within 24 hours under following conditions.
- Product(s) should be unused.
- Bill should be intact or not assembled.
- Product(s) is/are not altered / custom altered .
Given that we handcraft all the pieces and customize them to your liking, exchanging products is not possible.
Send us an e-mail at [email protected] or call us at 011-46514330
CANCELLATIONS & REFUND
Cancellations will be accepted only if your order is not been shipped from our end. Refund will be processed through the same online mode in 10 to 15 working days.
The price we quote includes the GST.